Who we are
Welcome to CraftyPerson! We are Debbie McNeill and Amy Barnes, friends and creative business crafters. Together we strive to encourage, inspire, and support the CraftyPerson in you! You can find out more about us on the following pages.
What personal data we collect and why we collect it
When visitors leave comments on the site, we collect information for use with our Akismet anti-spam service. The information we collect includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).
We have one (1) contact form on our website for asking questions. We used the information for customer service purposes only and do not use the information submitted through the form for marketing purposes.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in to your account or membership site, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: We do not have access to any of this information. For example, we can see that a specific post has 285 views, but we cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.
Who we share your data with
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for 7 years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.
If you purchase our Magazine Subscription, we will send you name and mailing address to our printers to complete your order.
We share information with third parties who help us provide our orders and store services to you. For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: the value of goods in the cart, value of shipping, destination address. For checkout rates: destination address, purchased product IDs, dimensions, weight, and quantities. For shipping labels: customer’s name, address as well as the dimensions, weight, and quantities of purchased products.
Your Newsletter Membership
At checkout if you have subscribed to our Newsletter Membership Services, we will collect your name, email address, username, and password. This information is used to setup your account for our site. If you are redirected to an offsite payment gateway to complete your payment, we may store this information in a temporary session variable to setup your account when you return to our site.
As a member of the CraftyPerson Newsletter Service, we host your business information to provide to us to merge to our newsletter merge service. At anytime, you may change or request your information to be deleted.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username).
If you have setup a CraftyPerson Newsletter Service Profile we retain the information for 3 months after you have cancelled your membership with us.
Who on our team has access
Members of our team have access to the information you provide us. Our current team members are Debbie McNeill and Amy Barnes.
- Order information like what was purchased, when it was purchased and where it should be sent, and
- Customer information like your name, email address, and billing and shipping information.
We have access to this information to help fulfill orders, process refunds and support you.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Your contact information
We are happy to answer any concerns you have. Please contact us by using our Contact Form.
How we protect your data
In order to check login activity and potentially block fraudulent attempts, the following information is used: attempting user’s IP address, attempting user’s email address/username (i.e. according to the value they were attempting to use during the login process), and all IP-related HTTP headers attached to the attempting user.
Failed login attempts (these include IP address and user agent). We also set a cookie (
jpp_math_pass) for 1 day to remember if/when a user has successfully completed a math captcha to prove that they’re a real human. Learn more about this cookie.
We take security seriously. Our server and security software is top-notch. For more details see below:
In general, we follow these rules to avoid any security issues:
- Keep our WordPress site and plugins up-to-date
- Protect our WordPress Admin Area
- Use strong passwords and change them often
- Ensure our Administrator’s computers are free of viruses and malware
What data breach procedures we have in place
Our systems are top-notch. Our firewall service prevents hacking, brute force and DDoS attacks. Our system is setup to shutdown immediately for any suspected data breach or malware infection.